Shipping Policy

Last updated: October 11, 2026

A little piece of cabin life, made for you.

Our products are produced after you order and shipped directly by our fulfillment partners. This means your purchase goes through two stages: production and delivery.

Where we ship

We ship to the destinations available for your selected products at checkout. Availability depends on the product, print provider, and delivery address.

If your destination is unavailable at checkout, please contact [email protected] before placing an order. We cannot promise delivery to every country or address.

Production time

Order preparation usually takes approximately 3–5 business days after your purchase is confirmed. During this stage, we review and prepare your order for our production partner.

Production usually takes approximately 2–7 business days after we submit your order to our production partner.

Together, order preparation and production generally take approximately 5–12 business days from purchase confirmation until dispatch. These are estimates, not guaranteed dispatch dates, and they do not include shipping time.

Production can take longer during busy periods, holidays, or product availability issues. Business days exclude weekends and applicable holidays.

Delivery time

Shipping time begins after your product has been produced and dispatched. Transit time varies by destination, carrier, and available shipping service.

Any delivery estimate provided with your order is an estimate unless a guaranteed service is expressly offered. International shipments may take longer because of customs clearance and local delivery procedures.

If you need an item for a particular date, please contact us before purchasing. We cannot guarantee arrival for a birthday, holiday, or other occasion unless we expressly agree to a guaranteed delivery date.

Shipping charges

Shipping charges are displayed at checkout before you pay. They depend on the products, quantities, delivery destination, and available shipping services.

Products fulfilled by different print providers may have separate shipping charges. Any charges collected by our checkout will be included in the total shown before payment.

Separate packages

If you order more than one product, your items may be produced at different facilities and shipped separately. Packages may arrive on different days and may have separate tracking information.

Tracking

When tracking is available, we will provide it after shipment. A shipping label may be created before the carrier scans the package, so tracking can take time to update.

If you need help locating tracking information, email [email protected] with your order number.

Delivery addresses

Please check your address carefully before paying, including apartment or unit numbers and postal codes.

If you notice an error, contact us immediately. We will try to correct it, but changes may no longer be possible after production or dispatch.

If delivery fails because the address supplied was incorrect or incomplete, or because the package was not collected, we will explain the available options. A replacement or reshipment may involve additional costs where permitted by law. We will confirm those costs before proceeding.

International orders and customs

For international orders, import duties, local taxes, customs clearance charges, or carrier handling fees may be payable on arrival unless explicitly included at checkout.

These charges are set by the destination authorities or carrier. Where they are not collected by us at checkout, the recipient is responsible for them as permitted by applicable law. Customs procedures can also affect delivery time.

Delays, missing packages, and delivery problems

If we learn that we cannot dispatch your order within the applicable shipment timeframe, we will notify you, explain the revised timing, and offer the cancellation and refund options required by applicable law.

If a package is late, missing, or marked as delivered but cannot be found, contact us promptly. Check the delivery address, tracking information, and nearby delivery locations, then email us with your order number.

We will investigate with our fulfillment partners and carrier and arrange an appropriate resolution. A tracking status alone does not remove your applicable rights if you have not received your purchase.

Please contact us as soon as a delivery problem becomes apparent so we can investigate within the carrier’s and fulfillment partner’s reporting windows.

Shipping support

DeepTeach LLC

Moolala & Pip

Registered office: 30 N Gould St, Ste R

Sheridan, WY 82801, United States

Email: [email protected]

The registered office is not a product return address. For order support or return instructions, please email us.